Know Your Customer

To complete three verification steps of the KYC process as smoothly and quickly as possible, please upload valid, unexpired documents and provide all necessary details. Once your information is submitted, we will review it and get in touch with you according to the international rules of business correspondence.

Identity Confirmation

Please upload a clear copy of your government-issued ID (ID card, passport, or driver’s license) along with the Proof of Residence. If you choose to upload a copy of your ID card or driver’s license, be sure to attach separate images of the front and back of the document.
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Deposit method confirmation

Please download a special form, fill out all required fields, sign the form, and upload a clear copy of it along with a copy of both sides of your card*.

* Please note that each card used for funding your account should be confirmed.

! No deposit method confirmation is needed for Bitcoin, Litecoin, Ethereum and Neosurf.

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Wire instruction/BTC payment

Upon selecting your preferred transaction method, please attach a copy of the required document (a Wire Instruction from your bank for Bank Wire or a screenshot of your BTC Wallet for crypto payment).
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